Connecting Advice in Dorset

Working together is key to better advice services in Dorset

Since December 2013 advice organisations in Dorset  have been working together to make it easier for people to get the advice they need. Funded by the BIG Lottery, the Connecting Advice in Dorset project provides two new advisers, one in urban Bournemouth and one for young people in rural areas across the county, as well as supporting advice organisations to share diminishing resources and find ways of working more efficiently and effectively together.

Citizens Advice in Dorset, a consortium of all the Citizens Advice bureaux in Bournemouth, Dorset and Poole, works with Shelter, Dorset Race Equality Council and Ansbury (part of Continuum 0-19) to map all the organisations providing advice in the county, large and small, and to develop a single point of contact alongside rural access points in community facilities, making it easier for people in Dorset to find the advice they need or to get in touch with the organisation who can best help them.

The partnership also delivers training to staff and volunteers on the front-line in order to boost their knowledge and skills, particularly around the changes to welfare benefits and dealing with discrimination issues, ensuring that organisations are better able to respond to the rising number of people seeking help.

For more information about the project, contact the Connecting Advice in Dorset Project Manager at

See website: funded

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Have you thought about volunteering for your local Citizens Advice Bureau?

10 reasons why it's good to volunteer:

1    Make a difference to people’s lives
2    Help your local community
3    Try something new
4    Use your experience in a productive way
5    Develop new talents and skills
6    Challenge yourself
7    Increase your confidence
8    Inspire others to help people
9    Keep active
10  Get out of the house

Where do I start?

You can start today by contacting your local Citizens Advice Bureau.
All the information to do this can be found at: or by calling 08451 264 264

For more information about volunteering see CAB volunteer factsheet - please click here to view it.
~ Help at the heart of your community ~


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